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How Are Your Products Shipped? We use the 24-72 hour Speed Post and FedEx Express global delivery service for our shipping because it is Reliable, Guaranteed, Efficient, Traceable and Insurable. Unfortunately, we cannot assume responsibility for shipping errors related to wrong shipping addresses, customs delays and agreements reached between the Gemstones Shipping buyer and FedEx to forgo a signature on delivery.

Shipping and Insurance? All orders are shipped from India via the guaranteed Speed Post and FedEx global delivery service at the discounted rate. In accordance with our insurance company, all jewelry items have to be shipped in jewelry boxes to prevent damages. An insurance charge (0.3% to 3% approx.) will be applied to each jewelry item. These charges will be added onto the final cost and are there to protect you! Please note that the charges are mandatory and not refundable. Sapphire International accepts no responsibility for shipping errors related to incorrect shipping addresses, customs delays & agreements reached between the buyer & courier service to forgo the provision of a signature on delivery.

Can I Get Items Shipped To My PO Box Address?  Yes. But its not recommend For your security, Courier Service requires a physical (street) address for door- to-door delivery. But upon proper confirmation from the customer we send at their PO Box Address.

What About Customs Charges? For small quantity we send the items as duty free items but for larger quantity you may be charged import duties and taxes tonce a shipment reaches your country. Customs clearance charges are your responsibility as we have no control over these charges and cannot predict what they will be. As customs charges vary widely from country to country, please contact your local customs office for further information. Please Note: If a shipment is rejected because of customs clearance charges you will be responsible for any fees incurred.

If you require any further assistance, please email us at admin@gemshome.com.

 

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